RUST DREAD REVENGE

GAMETECH GAMER SERVICES PRIVACY NOTICE

Privacy Policy, Terms & Conditions, and Refund Policy

This Privacy Policy explains how Gametechnos (“we,” “our,” or “us”) collects, stores, uses, shares, or otherwise processes the personal data of users (“you” or “your”) who access or use our Services.

In this notice:

  • “Services” refers to our Games, Websites, applications, online services, and any related properties controlled or operated by Gametechnos.
  • “Games” refers to our video games, downloadable content, applications, multiplayer services, and related products.
  • “Websites” refers to websites and online properties controlled or operated by Gametechnos.

Our current and future games and services may include, but are not limited to:

  • RUST DREAD REVENGE

The expression “your data” refers to personal data relating to you as an identified or identifiable individual.

This Privacy Policy applies to all Services provided by Gametechnos unless a separate privacy notice is specifically provided for a particular Service or Game. In cases where a separate notice is supplied, that notice will apply instead.

Our Services may also contain links to websites, platforms, or services operated by third parties. Please note that this Privacy Policy does not apply to third-party services, and we are not responsible for the privacy practices, policies, or content of those external services. We encourage you to review the privacy policies of any third-party services you access.

It is important that you read this Privacy Policy carefully before accessing or using our Services so that you understand how and why we may process your personal data.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and our Terms of Service.

Information We Collect

Depending on the Services you use, we may collect:

  • Account information
  • Username and profile information
  • Device information
  • IP address and connection data
  • Gameplay statistics and progression
  • Purchase and transaction information
  • Crash logs and diagnostics
  • Voice or text chat data (where applicable)
  • Customer support communications
  • Advertising and analytics identifiers

How We Use Your Information

We may use your information to:

  • Provide and maintain our Services
  • Improve gameplay experience
  • Enable multiplayer functionality
  • Process purchases and payments
  • Prevent cheating, fraud, or abuse
  • Provide customer support
  • Analyze performance and usage trends
  • Deliver updates and technical improvements
  • Comply with legal obligations

Data Sharing

We may share limited information with:

  • Platform providers
  • Payment processors
  • Cloud hosting providers
  • Analytics and advertising partners
  • Customer support services
  • Legal authorities where required by law

We do not sell personal information to third parties.

Data Security

We use commercially reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online service can guarantee complete security.

Children’s Privacy

Our Services are not intended for children under the minimum legal age required in their region unless explicitly stated otherwise. Parents or guardians who believe a child has provided personal data may contact us for removal requests.

Your Rights

Depending on your region and applicable laws, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request a copy of your data
  • Withdraw consent where applicable

Refunds and Purchases

Purchases and refunds are generally governed by the policies of the platform where the transaction occurred, including Microsoft Store, Steam, Xbox, or other marketplaces.

Refunds may not be granted for:

  • Used digital items
  • Consumable content
  • Negative reviews or dissatisfaction after significant gameplay
  • Violations of Terms of Service

Refund Policy for All Games

Last Updated: Jan 2026

Thank you for purchasing and playing our games. We want every player to have a fair and enjoyable experience. This Refund Policy explains when refunds may or may not be granted for purchases made through digital storefronts such as Microsoft Store, Steam, Epic Games Store, Xbox, or other platforms.

1. Digital Product Policy

All of our games are digital products. Once a product has been downloaded, installed, activated, or significantly used, refunds may be limited according to the platform’s official refund rules.

Refund requests are primarily handled by the store/platform where the purchase was made.

2. Eligible Refund Conditions

A refund may be considered under the following situations:


  • The game cannot be launched due to verified technical issues.
  • Duplicate purchases were made.
  • Unauthorized purchase was made from your account.
  • The product significantly differs from the official store description.
  • Purchase request is submitted within the refund window of the platform.

3. Non-Refundable Situations

Refunds may not be granted in the following cases:

  • Change of mind after extended gameplay.
  • Performance issues caused by unsupported hardware.
  • Internet/network-related issues outside our control.
  • Cosmetic items, DLCs, virtual currency, or consumables already used.
  • Violations of Terms of Service, cheating, or account suspension.
  • Refund requests made after excessive gameplay time.
  • Purchases made through third-party unauthorized sellers.
  • Negative reviews, dislike of gameplay style, or personal opinion after purchase.

4. Platform Refund Standards

Refund approvals are subject to the platform’s policies:

  • Microsoft Store / Xbox
  • Steam
  • Epic Games Store
  • PlayStation Store
  • Nintendo eShop

Typical industry standards include:

  • Refund request within 14 days of purchase.
  • Less than 2 hours of gameplay (common standard on some platforms).

Policies may vary by platform and region.

5. Technical Support Before Refund

Before requesting a refund, we recommend contacting support for assistance with:

  • Launch crashes
  • Save issue
  • Graphics problems
  • Controller/input issues
  • Multiplayer connectivity
  • Performance optimization

Many issues can be resolved through updates or troubleshooting.

6. DLC and In-Game Purchases

DLCs, add-ons, skins, virtual items, and in-game currency are generally non-refundable once redeemed or used unless required by local consumer law.

7. Chargebacks and Fraud

Unauthorized chargebacks or fraudulent payment disputes may result in:

  • Account suspension
  • Multiplayer restrictions
  • Loss of purchased content
  • Permanent bans in severe cases

Please contact support first before initiating payment disputes.

8. Regional Consumer Rights

Certain countries or regions may provide additional consumer refund rights under local laws. Nothing in this policy limits those legal rights.

9. Contact Support

For refund-related assistance or technical support, contact:

Support Email: verma.vijitendra@gmail.com
Publisher/Studio: Deadlock Reign

Please include:

  • Order ID
  • Platform name
  • Purchase date
  • Description of issue
  • Screenshots or crash logs (if applicable)


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